privacy policy
This policy was last updated on March 23, 2026
privacy policy
This policy was last updated on March 23, 2026
EccaNova, LLC (“we”, “us”, or “our”) are committed to respecting your privacy rights. We provide digital advertising, audience targeting, lead generation, and related data-driven marketing services to our clients (our “Service”).
We created this Privacy Policy (“Privacy Policy”) to demonstrate our commitment to you (“you” or “your”), our Customers, Visitors, and Audience Members (all defined below), regarding your privacy with respect to information that we collect about you or that you submit to us via the Service or through our website located at eccanova.com (the “Website”).
EccaNova, LLC, owner and operator of the Website and the Service, is a limited liability company formed under the laws of the District of Columbia, United States.
The following definitions apply throughout this Privacy Policy:
This Privacy Policy does not apply to information of any kind that we collect by means or from sources other than those specified herein.
EccaNova, LLC is committed to protecting the privacy of individuals who interact with us via SMS or mobile messaging. The following terms apply to all text messaging communications:
As used in this Privacy Policy, “Personal Information” means any information or set of information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. “Personal Information” does not include information that is not associated with an identified or identifiable individual or information that is reported in the aggregate, and does not include information as to which identifying characteristics have been removed without means reasonably likely to be used by any person to re-identify the natural person directly or indirectly. For purposes of this Privacy Policy, Personal Information encompasses both “personal data” under the GDPR and “personal information” under the CCPA.
Where we collect or receive Personal Information about you directly from you, we will explain the purposes for which we collect and use such Personal Information, the types of third parties to which we disclose that information, and the choices and means, if any, we offer you for limiting the use and disclosure of Personal Information about you.
Where we collect or receive Personal Information about you from our Customers, which occurs when we are acting as a provider of services to our Customers, we do so as a processor (under GDPR) and/or service provider (under CCPA) of Personal Information on behalf of our Customers. We will use such information in accordance with the notices provided by our Customers.
Collection of Personal Information
Information You Voluntarily Provide Us: When you visit our Website or use our Service, we may collect certain types of information that you submit voluntarily, including your username, password, email address, mailing address, and telephone number.
Information Received From Data Sources: We may also acquire information about Audience Members from our Customers and other trusted data sources. This information may include name, email address, mailing address and telephone number, as well as demographic and voting data. We do not purchase or receive leads’ information for resale or onward marketing distribution.
Automatically-Collected Information: We automatically collect certain information that your browser sends when visiting websites in general, including Log File Information such as URLs visited, IP address, date and time of visits, and browser/platform information. We may also collect Cookies, web bugs, device information, and navigational data.
Use of Information We Collect
We use the information we collect to respond to your requests, resolve problems, maintain your account, and provide our Services to our Customers including to measure or understand the effectiveness of our Services, provide our Website to you, improve our offerings, and create new services.
We may also use information to market our own products or services to you directly. We do not use text messaging opt-in data or consent for marketing purposes, and such data is excluded from any marketing use described in this section. We do not market leads’ information to outside parties.
Aggregated/Anonymous information may be used to create compilations of aggregated data and statistics and reports without restriction. Cookies and Log File Information are used to provide personalized content and to administer and monitor usage of the Service and Website.
We limit disclosure of your Personal Information to the circumstances described below. We do not sell, rent, or transfer leads’ information to outside parties for marketing or promotional purposes.
We may disclose your information only in the following limited circumstances:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Aggregated/Anonymous information. We may use information in aggregate/anonymous form to create compilations of aggregated data, statistics, and reports for internal business improvement purposes.
Opting Out of Marketing Communications. If you receive marketing or promotional emails from us, you may unsubscribe at any time by following the instructions within the email or by contacting us at contact@eccanova.com.
The Website is hosted and the Service is provided in the United States of America. Personal Information we collect or receive may be stored or processed within our organization and by our vetted service providers and subcontractors, in accordance with applicable data privacy laws. Such service providers are engaged solely to support our delivery of services and are contractually prohibited from using your information for any other purpose.
Text messaging originator opt-in data and consent is excluded from any onward transfer; this information will not be passed to any party other than aggregators and providers of the Text Message services.
We will endeavor to obtain assurances that any such service provider or agent will provide at least the same level of privacy protection as is required by this Privacy Policy.
We endeavor to use Personal Information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. We will take reasonable steps to ensure that only Personal Information that is relevant to its intended use, accurate, complete, and current is used by us for as long as we retain possession of such information.
We retain Personal Information only for as long as reasonably necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
The criteria we use to determine how long we retain different types of Personal Information include:
We retain SMS and text messaging opt-in records for a period sufficient to demonstrate consent and respond to any regulatory inquiries, consistent with applicable telecommunications law and industry best practices.
When Personal Information is no longer required under the criteria above, we will take reasonable steps to delete, anonymize, or securely destroy it. Where immediate deletion is not feasible — for example, because data exists in backup or archival systems — we will protect that information and limit further active processing until deletion can be completed.
You may request deletion of your Personal Information at any time by contacting us as described in the “Contact Us” section. We will honor such requests to the extent required by applicable law and subject to legitimate exceptions, such as retaining information necessary to complete a transaction, detect security incidents, comply with legal obligations, or exercise or defend legal claims.
(For Audience Members) When acting as a provider of services to our Customers, we have no direct relationship with Audience Members. Any such individuals who seek access, or who seek to correct, amend, delete, or restrict processing of their Personal Information should direct their inquiries to the relevant Customer.
(For Customers and other Visitors) Under laws in certain countries, you may have the right to access, correct, delete, restrict, or port your Personal Information. We will, upon request, provide you with confirmation regarding whether we are processing Personal Information about you, consistent with applicable law.
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. We maintain appropriate administrative, technical, and physical safeguards to protect information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing.
However, no method of transmission over the Internet or electronic storage is 100% secure. If you believe your information has been compromised, please contact us as set forth in the “Contact Us” section below.
In compliance with COPPA, we do not collect any information from anyone under 13 years of age. Our Website and the Service are directed to people who are at least 13 years old or older.
This Privacy Policy is subject to revision from time to time on a going-forward basis. We will post any revised version of the Privacy Policy on this page. If we make any material changes, we may also send you notice thereof to the last email address you have provided to us.
If you have any questions, comments, complaints or compliments about the privacy of the Service or this Website, please contact us:
EccaNova, LLC
525 Vine Street #631
Cincinnati, OH 45201
Phone: 866.846.6682
Residents of certain U.S. states may have specific privacy rights under applicable state law. We are committed to honoring those rights to the extent required by law, and we apply this commitment broadly to residents of any state that has enacted comprehensive consumer privacy legislation.
Rights That May Be Available to You
Depending on the state in which you reside and the nature of our relationship with you, you may have some or all of the following rights with respect to your Personal Information:
Not all of these rights apply in every state or to every type of data relationship. Whether a particular right applies to you will depend on the law of your state and the nature of how we process your information.
How to Submit a Privacy Rights Request
To exercise any applicable privacy rights, please contact us using the information in the “Contact Us” section of this Policy. We will respond to verified requests in accordance with applicable law and within the timeframes required by your state’s law, where applicable.
To verify your identity, we may ask you to provide information sufficient to confirm that you are the person about whom we hold Personal Information. We will not require you to create an account with us to submit a request, and we will not charge a fee unless your request is excessive or repetitive as permitted by law.
Where required by applicable state law, we will provide a mechanism for you to appeal a denial of your privacy rights request. Please contact us at contact@eccanova.com if you believe your request was improperly denied and wish to seek further review.
This Supplemental Privacy Notice for California Residents supplements our Privacy Policy above and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA).
Information We Collect
Our Website has collected the following categories of Personal Information from consumers within the last twelve (12) months: Category A (Identifiers), Category B (Personal information under Cal. Civ. Code § 1798.80(e)), Category F (Internet or other similar network activity), and Category K (Inferences drawn from other Personal Information).
Use of Personal Information
We may use or disclose the Personal Information we collect for one or more business purposes, including: fulfilling requests, providing products or services, carrying out contractual obligations, improving our Website, testing and research, protecting rights and safety, and complying with legal obligations.
Disclosure of Personal Information for Business Purposes
We do not sell your Personal Information. We may disclose your Personal Information to service providers and subcontractors for limited business support purposes only. When we disclose Personal Information for a business purpose, we enter a contract that describes the purpose and requires the recipient to keep that Personal Information confidential and not use it for any purpose except performing the contract.
In the preceding twelve (12) months, we have disclosed the following categories of Personal Information for business support purposes: Category A (Identifiers), Category B (Personal information categories listed in the California Customer Records statute), Category F (Internet or other similar network activity), and Category K (Inferences drawn from other Personal Information). Such disclosures are made only to service providers and subcontractors engaged to support our service delivery, and only to recipients you have specifically authorized.
In the preceding twelve (12) months, we have not sold any Personal Information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Your Rights and Choices
The CCPA provides California residents with specific rights regarding their Personal Information, including rights to access, data portability, and deletion. To exercise these rights, please submit a verifiable consumer request by calling 866.846.6682 or visiting https://www.EccaNova.com.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not deny you goods or services, charge different prices or rates, provide a different level or quality of goods or services, or suggest that you may receive different prices or quality of goods or services.